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Privacy Policy

Last updated: June 13, 2026

This Privacy Policy explains how Lingua Horizon LLC (“Lingua Horizon,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you:

  • visit learnfrenchwithjulie.com or another website that links to this Privacy Policy;
  • purchase or use Fluent with Julie, the complete guided French course, the Vocabulary Ebook, or another product or service we provide;
  • participate in our courses, community, livestreams, discussions, exercises, or support channels; or
  • otherwise communicate or interact with us.

The website, courses, community, digital products, and related services are collectively referred to as the “Services.”

1. Who We Are

The Services are operated by:

Lingua Horizon LLC
A Delaware limited liability company
Email: julie@learnfrenchwithjulie.com

For applicable data-protection laws, Lingua Horizon LLC is generally the controller of the personal information described in this Privacy Policy. Certain third-party platforms may separately act as independent controllers for information they collect under their own terms and privacy notices.

2. Information We Collect

The information we collect depends on how you interact with the Services.

2.1 Information You Provide Directly

We may collect information you provide when you create an account, purchase a product, join the French course, contact us, participate in the community, attend a livestream, submit an exercise, or request support. This may include:

  • your name;
  • email address;
  • account login information;
  • billing address and transaction details;
  • language level, learning goals, preferences, and course progress;
  • messages, comments, questions, exercise submissions, recordings, or other content you choose to share;
  • customer-support correspondence;
  • survey, testimonial, or feedback responses; and
  • any other information you voluntarily provide.

Please do not submit sensitive personal information that is not necessary to receive the Services.

2.2 Payment Information

Purchases and subscriptions are processed through Circle and its payment-service providers.

We do not directly receive or store your complete payment-card number or card security code. Payment providers may collect payment credentials, billing information, transaction information, fraud-prevention information, and other data needed to process your purchase.

We may receive limited payment and transaction records, such as:

  • your name and email address;
  • billing country or address;
  • the product or subscription purchased;
  • payment status;
  • transaction date and amount;
  • invoice or customer identifiers; and
  • limited card details, such as the card brand and last four digits.

2.3 Community and Course Activity

When you use the French course or its community features, we and the platform provider may process:

  • lessons and resources you access;
  • course progress and activity;
  • comments, posts, direct messages, or replies;
  • questions sent to Julie or other members;
  • livestream registrations and participation;
  • files, images, audio, or other content you upload;
  • moderation and reporting information; and
  • device and usage information associated with your account.

Information you post in shared community areas may be visible to other members. Do not publish information you do not want other members to see.

2.4 Information Collected Automatically

When you visit or use the Services, we and our service providers may automatically collect information such as:

  • IP address;
  • browser type and version;
  • operating system and device type;
  • language and approximate location derived from IP address;
  • referring page, campaign, and source information;
  • pages viewed and links clicked;
  • dates, times, and duration of visits;
  • scrolls, clicks, mouse movements, and interaction patterns;
  • video and feature interactions;
  • cookie or similar-technology identifiers; and
  • diagnostic, performance, security, and fraud-prevention information.

2.5 Information From Other Sources

We may receive information from:

  • Circle and payment-service providers;
  • analytics, advertising, and website-performance providers;
  • social-media platforms when you interact with our pages or content;
  • referral or affiliate partners;
  • publicly available sources; and
  • other parties where permitted by law.

3. How We Use Information

We may use personal information to:

  • provide, operate, maintain, and secure the Services;
  • create and administer accounts and memberships;
  • process purchases, subscriptions, renewals, cancellations, and refunds;
  • deliver lessons, resources, livestreams, community features, and teacher support;
  • personalize course recommendations and the learning experience;
  • respond to questions, support requests, and other communications;
  • send transactional messages, including receipts, account notices, and service updates;
  • send marketing communications where permitted by law and allow you to unsubscribe;
  • understand how visitors and members use the Services;
  • measure marketing campaigns and conversions;
  • improve website design, course content, products, and customer experience;
  • detect, investigate, and prevent fraud, misuse, security incidents, and prohibited activity;
  • enforce our Terms of Use and protect our rights and the rights of others;
  • comply with legal, tax, accounting, regulatory, and contractual obligations; and
  • establish, exercise, or defend legal claims.

4. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar laws apply, we process personal information under one or more of the following legal bases:

  • Contract: processing is necessary to provide a product, membership, course, account, community, or support you requested.
  • Legitimate interests: processing is necessary for interests such as operating and improving the Services, securing our systems, preventing fraud, understanding performance, and communicating with customers, where those interests are not overridden by your rights.
  • Consent: you have given consent, such as for certain cookies, advertising technologies, recordings, or marketing communications. You may withdraw consent at any time.
  • Legal obligation: processing is necessary to comply with applicable laws, tax rules, court orders, or regulatory requirements.
  • Legal claims and vital interests: processing may be necessary to protect rights, safety, or legal interests where permitted by law.

5. Cookies and Similar Technologies

We and third parties may use cookies, pixels, scripts, local storage, and similar technologies.

Some technologies are necessary for account login, security, checkout, subscription management, and core functionality. Other technologies are used for analytics, user-experience research, campaign measurement, and advertising.

Depending on your location, we may be required to obtain consent before using non-essential technologies. Where consent controls are provided, you can use them to accept, reject, or change your preferences. You can also control cookies through your browser settings, although blocking essential cookies may affect the Services.

5.1 Plausible Analytics

We use Plausible Analytics to understand aggregate website traffic and events such as page views and selected button clicks. Plausible is designed to provide aggregated, privacy-focused analytics without using cookies or persistent cross-site identifiers.

5.2 Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with the website through tools such as heatmaps, interaction analytics, and session replays.

Clarity may process information such as clicks, scrolls, mouse movements, page rendering, device information, browser information, IP-derived location, and pseudonymous identifiers. Clarity may use cookies or similar technologies. We configure or intend to configure masking and consent controls to reduce the collection of information entered into sensitive fields.

Do not enter confidential or sensitive information into public website fields.

5.3 Meta Pixel

We use the Meta Pixel to measure advertising performance, understand whether visitors take selected actions, build audiences, and improve or personalize advertising on Meta platforms.

Meta may receive information such as:

  • IP address and browser or device information;
  • pages viewed;
  • referring URLs;
  • cookie or device identifiers;
  • selected website events, such as visiting a page or proceeding to checkout; and
  • other information processed under Meta’s terms and privacy notice.

Meta may combine this information with information associated with your Meta account or activity on other websites and services, subject to Meta’s policies and your settings.

We do not sell personal information for money. However, the use of advertising pixels may be considered “sharing,” “targeted advertising,” or a similar regulated activity under certain privacy laws. See Section 13 for applicable opt-out rights.

5.4 YouTube

The website uses a click-to-load YouTube video. The YouTube player is intended to load only after you choose to play the video.

When the player loads, Google/YouTube may receive device, browser, IP address, cookie, video-viewing, and interaction information under Google’s privacy terms. Your activity may be associated with your Google account if you are signed in.

5.5 Google Fonts and Other Website Infrastructure

The website may request fonts and other technical resources from third-party content-delivery or infrastructure providers. Those providers may receive technical request information such as your IP address, browser information, and the requested resource.

6. How We Disclose Information

We may disclose information to the following categories of recipients:

6.1 Service Providers

We use providers that help us operate the Services, including providers for:

  • course and community hosting;
  • payment processing and billing;
  • website hosting and content delivery;
  • analytics and user-experience research;
  • advertising and campaign measurement;
  • video hosting;
  • email and customer communications;
  • security, fraud prevention, and technical support;
  • accounting, tax, and professional services.

These providers may process information on our behalf or, in some cases, under their own privacy policies.

6.2 Other Members and the Public

Content you post in shared community spaces may be visible to other members. If you provide a testimonial or agree that content may be published, it may be displayed publicly as agreed with you.

6.3 Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • comply with law, regulation, legal process, or a valid governmental request;
  • enforce agreements or investigate violations;
  • detect or prevent fraud, abuse, security incidents, or technical problems;
  • protect the rights, property, safety, or security of Lingua Horizon, our users, or others; or
  • establish, exercise, or defend legal claims.

6.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

6.5 With Your Direction or Consent

We may disclose information for another purpose when you direct us to do so or give consent.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • maintain your account and provide the Services;
  • preserve course, community, and support records;
  • process billing and resolve disputes;
  • meet tax, accounting, legal, and regulatory obligations;
  • prevent fraud and enforce agreements; and
  • maintain appropriate business and security records.

Retention periods vary depending on the type of information, the nature of our relationship, provider settings, legal requirements, and whether the information is needed for a dispute or legal claim.

When information is no longer required, we may delete, anonymize, or securely isolate it.

8. International Data Transfers

Lingua Horizon and its service providers may process information in countries other than the country where you live, including the United States and countries where our service providers operate.

Those countries may have different data-protection laws. Where required, we use or rely on appropriate transfer mechanisms and safeguards, such as adequacy decisions, standard contractual clauses, contractual protections, or another lawful mechanism.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No online service, transmission, or storage system is completely secure. We therefore cannot guarantee absolute security. You are responsible for protecting your password, using a unique password, and notifying us promptly if you believe your account has been compromised.

10. Your Choices

10.1 Account Information

You may be able to review or update certain account information through your Circle account settings.

10.2 Marketing Emails

You can unsubscribe from marketing emails by using the unsubscribe link in the message. We may still send non-promotional communications, such as billing, security, account, or service notices.

10.3 Cookies and Tracking

You may:

  • use available cookie or privacy controls on the website;
  • adjust browser cookie settings;
  • clear stored cookies;
  • use browser or device privacy controls;
  • adjust advertising preferences in your Meta or Google account; and
  • use a legally recognized opt-out preference signal, such as Global Privacy Control, where applicable and supported.

Blocking or deleting cookies may reduce the functionality of some features.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have rights to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of information;
  • request restriction of processing;
  • object to certain processing;
  • receive certain information in a portable format;
  • withdraw consent at any time;
  • opt out of targeted advertising, sale, or sharing where applicable;
  • appeal a decision concerning a privacy request where applicable; and
  • complain to a data-protection authority.

These rights may be subject to exceptions and verification requirements.

To submit a privacy request, email:

julie@learnfrenchwithjulie.com

Use the subject line “Privacy Request.” Describe the right you wish to exercise and the account or email address involved. We may request information reasonably necessary to verify your identity and protect your account.

You may use an authorized agent where permitted by law. We may request proof of the agent’s authority and may still need to verify your identity directly.

12. EEA, UK, and Swiss Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have the rights described in Section 11.

You may also lodge a complaint with the supervisory authority in your country of residence, place of work, or the location of an alleged infringement. We encourage you to contact us first so we can try to resolve your concern.

Where processing is based on legitimate interests, you may request information about the balancing assessment relevant to that processing.

13. U.S. State Privacy Disclosures

This section applies only to the extent a U.S. state privacy law applies to Lingua Horizon and your information.

13.1 Categories of Personal Information

During the preceding 12 months, we may have collected the following categories:

  • identifiers, such as name, email address, IP address, account identifiers, and online identifiers;
  • customer-record information, such as contact and billing information;
  • commercial information, such as products purchased, subscription status, and transaction history;
  • internet or electronic-network activity, such as browsing, clicks, page views, and interactions;
  • approximate geolocation derived from IP address;
  • audio, visual, or similar information you choose to submit or share during course or community activities;
  • professional or educational information you voluntarily provide;
  • inferences, such as interests, likely language level, or engagement with course and marketing content; and
  • sensitive personal information only if you voluntarily provide it or where necessary for payment, security, or legal compliance.

We collect these categories from you, your devices, service providers, community and payment platforms, marketing partners, and other sources described above.

We use and disclose them for the purposes described in Sections 3 and 6.

13.2 Sale, Sharing, and Targeted Advertising

We do not sell personal information for monetary payment.

Our use of Meta Pixel and similar advertising technologies may be considered “sharing,” “targeted advertising,” or a “sale” under some state laws, even where no money changes hands.

Where applicable, you may request to opt out by:

  • using website privacy or cookie controls, when available;
  • enabling Global Privacy Control in a supported browser; or
  • emailing julie@learnfrenchwithjulie.com with the subject “Opt Out of Sharing.”

We do not knowingly sell or share the personal information of children under 16.

13.3 Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

14. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Account holders and purchasers must satisfy the eligibility requirements in our Terms of Use. A parent or legal guardian who purchases access for a minor is responsible for supervising the minor’s use of the Services and for ensuring that personal information is provided lawfully.

If you believe a child under 13 has provided personal information to us, contact us so we can review and, where appropriate, delete it.

15. Third-Party Websites and Services

The Services may link to Circle, social networks, YouTube, payment providers, and other third-party services.

We do not control the privacy practices of independent third parties. Their collection and use of information are governed by their own privacy policies and terms. Review those policies before providing information or using their services.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the Services, providers, business practices, or legal requirements.

When we make changes, we will update the “Last updated” date. If changes are material, we may provide additional notice where required by law.

17. Contact Us

For privacy questions, requests, or concerns, contact:

Lingua Horizon LLC
Email: julie@learnfrenchwithjulie.com