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Terms of Use

Last updated: June 13, 2026

These Terms of Use (“Terms”) govern your access to and use of:

  • learnfrenchwithjulie.com;
  • Fluent with Julie and the complete guided French course;
  • lessons, exercises, worksheets, quizzes, livestreams, replays, downloadable resources, community spaces, and teacher-support features;
  • the Vocabulary Ebook and other digital products; and
  • any related website, account, product, or service that links to these Terms.

These offerings are collectively referred to as the “Services.”

The Services are provided by Lingua Horizon LLC, a Delaware limited liability company (“Lingua Horizon,” “we,” “us,” or “our”).

By creating an account, starting a free trial, purchasing a product, joining a membership, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use or purchase the Services.

1. Eligibility

You must be legally capable of entering into a binding agreement.

You must be at least 18 years old to purchase a subscription or product unless a parent or legal guardian completes the purchase and accepts these Terms on your behalf.

Users who are under the age of majority where they live may use the Services only with permission and supervision from a parent or legal guardian.

The Services are not directed to children under 13. Do not create an account for, or knowingly submit personal information directly from, a child under 13 without first contacting us and ensuring that the use is lawful.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Accounts

Some Services require an account hosted through Circle or another service provider.

You agree to:

  • provide accurate, current, and complete information;
  • keep your account information updated;
  • protect your password and login credentials;
  • not share, sell, transfer, or sublicense your account;
  • accept responsibility for activity occurring through your account; and
  • notify us promptly if you suspect unauthorized access.

Unless we expressly agree otherwise, each membership is for one individual learner.

We may refuse registration, require verification, or suspend an account where reasonably necessary to protect the Services, members, or our legal rights.

3. The Complete Guided French Course

The complete guided French course is an online French-learning membership that may include:

  • a structured A0–C1 curriculum;
  • video lessons;
  • exercises, worksheets, quizzes, and downloadable resources;
  • daily or regular practice activities;
  • community discussions;
  • livestreams and replays;
  • teacher explanations, feedback, and support; and
  • additions, updates, or new features released during an active membership.

The recommended learning schedule is guidance, not a guaranteed completion timeline.

The full course is being released progressively and is currently expected to be available by the end of August 2026. Release dates, lesson order, formats, and individual features may change where reasonably necessary to improve the course, respond to technical requirements, or maintain educational quality.

While your membership is active, you receive access to the materials and features included in your plan at that time. Unless we expressly state otherwise, membership access is licensed, not sold, and ends when your membership or applicable access period ends.

4. Free Lesson and Free Content

We may make sample lessons, previews, social-media content, downloads, or other resources available without charge.

Free content:

  • may be changed or withdrawn at any time;
  • may not include all paid features;
  • remains protected by intellectual-property law; and
  • is provided for personal, non-commercial educational use only.

Access to free content does not guarantee eligibility for a free trial or future promotional offer.

5. Subscription and Automatic Renewal

5.1 Current Membership Offer

The current French course offer displayed on the website is:

  • a monthly membership billed at USD $40 per month; or
  • an annual membership billed at USD $399 per year.

Applicable taxes or currency conversion may be shown at checkout. The checkout page displays the final amount and renewal terms before payment.

5.2 Starting the Subscription

Your paid membership begins when you complete enrollment through the checkout process.

5.3 Automatic Renewal

The monthly membership renews automatically each month at USD $40 until cancelled. The annual membership renews automatically each year at USD $399 until cancelled.

By starting a subscription, you authorize us and our payment providers to charge the payment method on file for:

  • the recurring membership price;
  • applicable taxes; and
  • other charges you expressly approve.

Renewal timing may vary slightly because of payment processing, time zones, weekends, or platform operations.

5.4 Cancellation

You may cancel at any time through your account settings on the Circle platform or through another cancellation method we make available.

To avoid a future renewal, cancel before the next renewal is processed.

Cancellation prevents the next and future renewals. Access continues until the end of the current paid billing period unless access is terminated for breach.

Deleting an app, leaving the community, stopping use, or sending a general social-media message does not necessarily cancel a subscription. Use the cancellation control in your account or contact us if you cannot access it.

5.5 Failed Payments

If a payment fails, we or our payment provider may:

  • retry the payment;
  • ask you to update your payment method;
  • limit or suspend access; or
  • cancel the subscription.

You remain responsible for valid charges incurred before cancellation.

5.6 Price Changes

We may change subscription prices in the future. A price change will not apply retroactively.

Where required, we will provide advance notice before a new price applies to a future renewal. You may cancel before the new price takes effect.

6. Refunds and Consumer Withdrawal Rights

6.1 General Refund Policy

The seven-day money-back guarantee applies to the initial purchase of either the monthly or annual membership. To request a refund, email julie@learnfrenchwithjulie.com within seven days of your initial purchase.

Except for the seven-day guarantee above, where required by law, expressly stated at checkout, or agreed by us in writing:

  • subscription charges are non-refundable once processed;
  • partial billing periods are not refunded or credited;
  • failure to use the Services does not create a right to a refund; and
  • cancellation applies to future renewals rather than reversing previous charges.

If you believe you were charged after timely cancellation, charged incorrectly, or billed because of a technical error, contact us promptly at julie@learnfrenchwithjulie.com.

Nothing in these Terms limits a non-waivable consumer right or remedy.

6.2 EEA, UK, and Other Statutory Rights

Consumers in the European Economic Area, United Kingdom, and certain other jurisdictions may have a statutory right to withdraw from an online contract within a specified period, commonly 14 days.

Because the Services provide immediate access to digital content and an ongoing digital service, the checkout process may ask you to expressly request that performance begin during the withdrawal period and acknowledge the consequences provided by applicable law.

Where a withdrawal right applies:

  • you may notify us using a clear statement that you wish to withdraw;
  • we may request information needed to identify the purchase;
  • where legally permitted, you may be responsible for a proportionate amount for services supplied at your express request before withdrawal; and
  • statutory exceptions or rules for digital content may apply.

To exercise a withdrawal right, email julie@learnfrenchwithjulie.com with the subject “Withdrawal Request.”

You may use the following model wording:

I hereby give notice that I withdraw from my contract for the following service or digital content: [identify purchase]. Ordered on: [date]. Name: [name]. Account email: [email]. Address, if required: [address]. Date: [date].

This section does not replace or reduce rights provided by mandatory consumer law.

7. One-Time Digital Products

We may sell one-time digital products, including ebooks, audio files, worksheets, bundles, or downloadable resources.

Unless otherwise stated at checkout:

  • access is personal and non-transferable;
  • you may download and use the product for personal educational purposes;
  • you may not redistribute, resell, upload, publish, or share the product;
  • digital purchases are non-refundable after delivery or access except where required by law; and
  • updates, revised editions, or additional formats are not guaranteed unless expressly included.

Specific sales-page or checkout terms may supplement this section.

8. Educational Nature of the Services

The Services are educational resources, not a guarantee of a particular result.

Language progress depends on many factors, including prior knowledge, effort, consistency, practice, attendance, learning conditions, and individual ability.

We do not guarantee:

  • fluency by a specific date;
  • a particular CEFR level;
  • examination or certification results;
  • employment, admission, immigration, or academic outcomes;
  • a particular speaking accent; or
  • identical results for every learner.

References to A0, A1, A2, B1, B2, or C1 describe the structure and intended difficulty of materials. Unless expressly stated, they do not constitute an official examination, diploma, accredited qualification, or government-recognized certification.

Teacher feedback and community responses are educational guidance and do not replace professional legal, medical, immigration, employment, or academic advice.

9. Intellectual Property

The Services and all associated materials are owned by or licensed to Lingua Horizon and are protected by copyright, trademark, and other intellectual-property laws.

Protected materials include, without limitation:

  • videos and audio;
  • lesson text and explanations;
  • curricula and course structures;
  • exercises, quizzes, worksheets, and corrections;
  • PDFs, ebooks, graphics, images, and designs;
  • livestreams and replays;
  • website code and layout;
  • logos, names, and branding; and
  • compilations and databases.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your own personal, non-commercial learning.

You may not, without prior written permission:

  • copy or reproduce substantial portions of the Services;
  • share downloads or account access with another person;
  • record, republish, distribute, sell, rent, sublicense, or commercially exploit materials;
  • upload materials to file-sharing, social, course, AI-training, or other platforms;
  • remove copyright, trademark, watermark, or ownership notices;
  • create competing courses or derivative commercial products using our materials;
  • scrape, systematically download, or build a database from the Services;
  • bypass access controls or download restrictions; or
  • use our names, logos, likenesses, or branding in a way that suggests endorsement.

Limited quotation may be allowed where required by applicable law, but source attribution does not by itself authorize copying.

10. User Content and Community License

You retain ownership of original content you submit, such as comments, questions, exercise responses, images, recordings, or feedback (“User Content”).

By submitting User Content through the Services, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display, and communicate that content as reasonably necessary to:

  • operate the Services;
  • display content to intended community participants;
  • provide feedback or support;
  • moderate and secure the community;
  • make technical backups; and
  • comply with legal obligations.

This operational license ends when the content is deleted from active systems, except where continued retention is reasonably necessary for backups, legal compliance, dispute resolution, security, or content that has been shared and retained by others.

We will not use a private exercise, message, image, voice, or likeness as a public testimonial or advertisement without permission, except in anonymized or aggregated form that does not identify you.

You represent that you have the necessary rights to submit your User Content and that it does not violate law or another person’s rights.

11. Community Rules

You agree not to use the Services to:

  • harass, threaten, shame, bully, stalk, or discriminate against another person;
  • publish hate speech, sexually explicit material, or graphic violence;
  • impersonate another person or misrepresent your identity;
  • spam, solicit, advertise, recruit, or promote unrelated services without permission;
  • share another person’s confidential or personal information without authorization;
  • infringe copyright, privacy, publicity, trademark, or other rights;
  • distribute malware, harmful code, or deceptive links;
  • attempt to gain unauthorized access to accounts, systems, or content;
  • scrape, harvest, or extract member information;
  • interfere with livestreams, lessons, community operation, or other members’ learning;
  • use community access primarily to contact members for commercial purposes; or
  • engage in illegal, fraudulent, or abusive conduct.

We may remove content, limit features, issue warnings, suspend, or terminate access when we reasonably believe these rules have been violated.

We are not responsible for every statement made by a community member. Exercise judgment before relying on member-generated content or moving a conversation outside the platform.

12. Feedback and Testimonials

If you voluntarily provide suggestions or feedback, we may use them to improve the Services without owing compensation.

We will request permission before publishing an identifiable testimonial that was not already submitted for public display.

If you authorize a testimonial, you grant us the right to use the approved statement and the name, image, level, or other details you specifically approve. You may withdraw permission for future use by contacting us, although prior lawful publications or materials already produced may not be immediately retractable.

13. Livestreams and Recordings

Livestreams may be recorded and made available as replays.

We will take reasonable steps to inform participants when a session is being recorded. By joining with your camera or microphone enabled after receiving notice, you consent to your contributions being included in the recording to the extent permitted by law.

You may participate with your camera off or use text chat where those options are available.

Do not record, redistribute, or publish a livestream or replay without our written permission and, where applicable, the permission of identifiable participants.

14. Third-Party Platforms and Links

Parts of the Services are hosted or processed by third parties, including Circle, payment providers, YouTube, social networks, and infrastructure providers.

Your use of a third-party platform may also be governed by that provider’s terms and privacy policy.

We do not control independent third-party websites, services, content, availability, security, or business practices. A link does not necessarily mean we endorse every statement, product, or service offered by the third party.

15. Service Availability and Changes

We aim to provide reliable access, but we do not guarantee uninterrupted or error-free operation.

Access may be affected by:

  • scheduled maintenance;
  • platform or hosting failures;
  • internet or device problems;
  • security incidents;
  • livestream scheduling;
  • changes imposed by third-party providers;
  • events outside our reasonable control; or
  • updates needed to improve or protect the Services.

We may modify the Services, course sequence, presentation, community structure, teacher-support format, livestream schedule, technical platform, or included features.

For an active paid membership, we will not intentionally remove the core substance of the purchased service without a reasonable basis. If a material adverse change is made, any rights or remedies required by applicable law remain available.

16. Suspension and Termination

You may stop using the Services at any time, but you must separately cancel a subscription to stop future renewal charges.

We may suspend or terminate access if:

  • you materially breach these Terms;
  • payment remains overdue;
  • you engage in fraud, abuse, harassment, infringement, or unlawful conduct;
  • your use creates a security or legal risk;
  • continued access would harm other members or the Services; or
  • we are required to do so by law or a service provider.

Where reasonable, we may provide notice and an opportunity to correct a breach. Immediate action may be taken for serious misconduct, security threats, fraud, infringement, or safety concerns.

Termination for breach may result in loss of access without refund, except where a refund is required by law.

Sections that by their nature should survive termination—including intellectual property, payment obligations, disclaimers, liability limitations, and dispute provisions—will survive.

17. Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available.”

We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation, except where such warranties cannot lawfully be excluded.

We do not warrant that:

  • every feature will always remain available;
  • content will be free from every error;
  • the Services will work with every device, browser, network, or accessibility tool;
  • third-party platforms will remain available; or
  • the Services will meet every learner’s individual expectations.

Nothing in these Terms excludes an express promise made at checkout or a warranty, guarantee, right, or remedy that cannot legally be excluded.

18. Limitation of Liability

Nothing in these Terms limits liability where limitation is prohibited, including liability for fraud, fraudulent misrepresentation, willful misconduct, or death or personal injury caused by negligence where applicable law does not permit exclusion.

To the fullest extent permitted by law, Lingua Horizon and its owners, officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, opportunity, goodwill, data, or anticipated savings arising from the Services.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of:

  • the amount you paid to Lingua Horizon for the affected Service during the 12 months preceding the event giving rise to the claim; or
  • USD $100.

This section does not reduce any non-waivable consumer right or statutory remedy.

19. Responsibility for Misuse

If you use the Services on behalf of a business or for commercial purposes, you agree to indemnify and hold Lingua Horizon harmless from third-party claims, losses, and reasonable costs arising from your unlawful use, your material breach of these Terms, or content you submit in violation of another person’s rights.

This obligation does not apply to an individual consumer to the extent prohibited by applicable consumer law.

20. Governing Law and Courts

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

Subject to mandatory consumer-law rights, the state and federal courts located in Delaware will have jurisdiction over disputes arising from these Terms or the Services, and you consent to their jurisdiction.

If you are a consumer, this choice of law and forum does not deprive you of mandatory protections or the right to bring a claim in another court where applicable law gives you that right.

Before filing a formal claim, we encourage you to contact us so we can try to resolve the issue informally.

21. Changes to These Terms

We may update these Terms to reflect changes in the Services, business practices, providers, or law.

The updated Terms will show a revised “Last updated” date.

Material changes will apply prospectively. Where required, we will provide additional notice or request consent. Continued use after an update becomes effective constitutes acceptance to the extent permitted by law.

Changes to these Terms do not retroactively alter a completed one-time purchase or remove non-waivable rights.

22. General Terms

If a provision is found unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

Our failure to enforce a provision is not a waiver.

You may not assign or transfer your rights under these Terms without our consent. We may assign these Terms as part of a merger, reorganization, sale of business or assets, or similar transaction.

These Terms, the Privacy Policy, checkout disclosures, and any product-specific terms form the entire agreement concerning the Services and replace prior discussions concerning the same subject.

If product-specific terms conflict with these Terms, the more specific terms control for that product.

23. Contact

Questions about these Terms may be sent to:

Lingua Horizon LLC
Email: julie@learnfrenchwithjulie.com